Legal & Privacy
|The language used in this Privacy Notice||Definition|
|You, your, data subject||Relates to you as a natural living person|
|Your representative||Someone or some people who legally acting on your behalf|
|Third party(ies)||Refers to external suppliers who your personal data may be shared with (e.g. Delivery companies)|
|Data||Any personal information we hold on you|
|GDPR||General Data Protection Regulation (2016)|
|ICO||Information Commissioner’s Office. The UK Data Protection Regulator|
|EEA/EU||European Economic Area/ European Union States|
|Legitimate Interest||ICO 3 elements:
– Identify a legitimate interest;
– show that the processing is necessary to achieve it; and
– balance it against the individual’s interests, rights and freedoms
Scope of this Privacy Notice
By phone – 0333 344 5324
Online – https://ico.org.uk/concerns
This Privacy Notice applies to data that you have either supplied to us, we have collected or acquired from reputable and compliant sources.
How we use your data
We collect data to help operate our business and deliver our products and services to you. Where you have completed a form with the appropriate consent or given us consent in another way, we will send you the relevant information in line with the consent you gave us. This can include email, telephone and/or other communication methods. We may also contact you with survey completion requests, designed to improve our service levels to you. You do not have to respond to such surveys and we will always give you the option to opt out of unsubscribing from any of these communications.
We will share personal information with the relevant agencies and without notice, where we are requested to or suspect fraudulent activities, money laundering, terrorist related activities or where there is another legal requirement to do so.
Selling, Hiring or Transferring Your Data
We do not sell or hire your data or customer lists to any third-party. We may engage a reputable and trusted third-party to contact you on our behalf, with areas that you have given us consent, it is part of our contractual agreement, is a legal requirement or there is clear Legitimate Interest between us. These services may include sending you email, calling you by telephone, information through the post, customer service related communication, arranging deliveries etc. These third-parties will only receive and be authorised to use the minimal data required and contracted to not use your data for any other reason than that contracted for.
We may share your or disclose your data in the following circumstances:
- If we buy, sell or merge any business or assets of that business and are required to share data as part of the buying, selling or merger agreement
- If our website is acquired by a third-party, where data is transferred as part of the purchased assets
We will keep your data for the term you have consented to, the contracted term between us or where there is a legitimate interest for us to remain in contact with you plus 5 years in case of any queries that you may have (e.g. copy of the original agreement) or for legally required reasons (e.g. HMRC), whichever is the longest period.
Your Data Protection & Privacy Rights
There are various rights that you have as a UK natural living person (individual) under the GDPR. Below are the abbreviated ICO definitions and include: